Terms and Conditions
Last Updated: 13 May 2026
OVERVIEW
SMM BD terms and conditions in Bangladesh define the rules and guidelines for using the SMM BD Store website and services. Welcome to SMM BD Store. This website is operated by SMM BD Store. Throughout the site, the terms “we”, "us," and “our” refer to SMM BD Store. By accessing our website and/or purchasing from us, you agree to comply with and be bound by the following Terms and Conditions.
These Terms apply to all users of the website, including browsers, customers, vendors, merchants, and contributors of content. If you do not agree with any part of these Terms, you may not access the website or use our services.
These Terms include our Product delivery terms and conditions in Bangladesh, which explain how we process, ship, and deliver orders within Bangladesh.
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.
SECTION 1 – GENERAL CONDITIONS
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or you have given consent for minor dependents to use this website.
You agree not to use our products or services for any unlawful or unauthorized purpose. You must not transmit viruses, malicious code, or any harmful technology.
We reserve the right to refuse service to anyone at any time for any reason.
You may not reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.
SECTION 2 – PRE-ORDER POLICY
All products offered by SMM BD Store are pre-order items. We do not maintain ready stock. Once an order is placed and confirmed, production begins immediately to ensure quality and freshness.
Because items are produced after order confirmation, cancellation may not always be possible once production has started.
SECTION 3 – AVAILABILITY AND PRICING
All products and services are subject to availability. If an ordered item becomes unavailable, our Customer Care team will notify you and offer:
A similar alternative product, or
A full refund (if payment has been made in advance)
Prices are subject to change without prior notice. While we strive to ensure pricing accuracy, errors may occur. If a pricing error is identified, we will inform you before dispatch, and you may choose to proceed or cancel the order.
We reserve the right to modify or discontinue any product or service without notice.
SECTION 4 – PRODUCT DELIVERY TERMS AND CONDITIONS IN BANGLADESH
This section outlines our Product delivery terms and conditions in Bangladesh and applies to all orders placed within the country.
4.1 Delivery Coverage
We deliver products nationwide across Bangladesh through trusted courier partners.
4.2 Standard Delivery Timeline
Our standard delivery timeline is 5–7 working days from the date of order confirmation. Delivery times may vary depending on location, courier operations, public holidays, or unforeseen circumstances.
4.3 Delivery Charges
Delivery charges may vary depending on the customer’s location and will be displayed at checkout before order confirmation.
4.4 Order Processing
Orders are processed after confirmation via phone or online verification.
Pre-order items require production time before shipment.
Orders are shipped only after production is complete.
4.5 Delays
While we aim to meet estimated delivery timelines, delays may occur due to:
Natural disasters
Political unrest
Courier disruptions
National holidays
Under such circumstances, we appreciate your patience and understanding.
4.6 Failed Delivery
If delivery fails due to incorrect address, unreachable phone number, or customer unavailability, additional delivery charges may apply for re-delivery.
By placing an order, you agree to our Product delivery terms and conditions in Bangladesh.
SECTION 5 – CANCELLATION AND REFUND POLICY
Orders may be canceled before production begins. Once production has started, cancellation requests may not be accepted.
Refunds (if applicable) will be processed within 7–10 working days via the original payment method.
SECTION 6 – LIMITATION OF LIABILITY
SMM BD Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
We do not guarantee uninterrupted or error-free access to our website.
SECTION 7 – CHANGES TO TERMS
We reserve the right to update or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for updates.
CONTACT INFORMATION
For any questions regarding these Terms or our Product delivery terms and conditions in Bangladesh, please contact us:
SMM BD Store
Email: smm3bd@gmail.com
Phone: +8801511-302089